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Terms & Conditions

Toysforhealth online - general terms of use

GENERAL TERMS and CONDITIONS for using the website and online store: is a website - a virtual information resource on the Internet, owned by "SMART ICT SOLUTIONS" Ltd.

The use of this site and the registration of an order through it is considered agreement with the specified conditions.

If you DO NOT AGREE to these terms, please do not use this website. Toysforhealth reserves the right to change the terms at any time without prior notice, and the changed terms will be published on the site.

Toysforhealth is an e-commerce website - for the sale and delivery of goods published on it. The publication of this site has the meaning of a public invitation to conclude a commercial transaction for the purchase of items online.

"Smart ICT Solutions" Ltd. (Toysforhealth ONLINE) through "" has the right to change the prices of goods offered at its discretion, without prior notice. The consumer is obliged to pay the price that was current at the time of ordering the desired product. The contract with the Client is considered concluded after acceptance by Toysforhealth, through of the purchase application filled in correctly by the Client in the order process.

Toysforhealth through undertakes after receiving an application from the Customer, to deliver the desired product or to inform the Customer about others. circumstances concerning his application.

Toysforhealth is not responsible if the Customer has provided incorrect and / or incomplete data in an order placed at

Adding a product to the "cart" does not reserve the product and it is possible that this product will be exhausted by the end of the order. Only the order confirmation message (ie order status: "Confirmed, in progress") guarantees the delivery of the product.

All announced prices are in Bulgarian levs with VAT included.

The goods are delivered properly packaged, according to its type and transport for delivery.

Upon delivery of the goods, the Customer or a third party signs the accompanying documents. Anyone who is not the holder of the application, but accepts the goods for delivery and is at the address specified by the customer is considered a third party. It is possible that the delivery will be made in parts, of which the Customer will be notified in a timely manner.

In case the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, Toysforhealth is released from its obligation to deliver the goods ordered for purchase. The customer can confirm his desire to receive the goods even after the expiration of the delivery period, in which he was not found at the address, bearing all costs of delivery. In this case, a new delivery period starts to run from the moment of confirmation.

All disputes between the parties shall be settled in a spirit of understanding and goodwill. If no agreement is reached, all unresolved disputes arising out of or relating to the contract between the parties, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes to fill in gaps in the contract or its adaptation to new circumstances will be allowed first through the mediation of the CPC (Consumer Protection Commission) and only when this is not possible by the competent court for registration of Toysforhealth under Bulgarian law. For more information, please visit the website of the Consumer Protection Commission or the website of the European Commission for Online Dispute Resolution.

The product warranty is void in case of:

Damage caused by poor transport, storage or improper operation.

Attempt to repair by the Client and / or other unauthorized person.

When using low-quality and non-original consumables.

Toysforhealth is not liable for damage to the product due to force majeure.

If you do not accept the terms, please do not use the site!

When you send us a letter via the contact form - when you write to us through our website, you need to provide a name and contact email so that we can contact you. If you provide us with other personal information in the text of your inquiry, we will process this information to the extent necessary to answer the questions you have asked us.

When you create your personal profile on our website - when you want to register as a customer in our online store, we collect your two names, email address, phone number and contact address.

When you buy a product in our online store - we additionally process the following categories of personal data: name and surname; contact telephone number;

shipping address;

desired delivery date and time,

if any

• If an incorrect or incorrect address, contact person and / or telephone number is provided when submitting the Toysforhealth application through is not bound by any obligation to perform the contract.

• Products ordered through the site are accompanied by an inventory of a receipt or invoice (if requested at the end of the order).

• Deliveries are made only to addresses on the territory of the Republic of Bulgaria. Delivery outside the country is possible only with payment by credit or debit card and at a pre-agreed price of delivery. The term for delivery of the orders is 3 working days (except in the cases when a longer term is indicated on the page of the product itself. The courier companies we work with are SPEEDY and ECONT.

Rights and obligations of the parties

1. Undertakes: to confirm the availability of the ordered items or to refuse the order within 3 working days; to deliver within the term provided in the information for delivery and payment of goods the goods ordered for purchase; In case of promotions, the delivery time may be extended, but not by more than 14 working days. before being sent, each item is checked for technical serviceability (if possible, without compromising the integrity of the packaging); ensures that all products are brand new (unused!) and sealed by the manufacturer.

2. The customer undertakes: to indicate his full name, exact and valid telephone number, delivery address and e-mail address; to pay the price of the goods according to the conditions described in the information for delivery and payment of goods; to pay the delivery costs according to the conditions described in the information for delivery and payment of goods to provide access and opportunity to receive the goods. The goods ordered for purchase are delivered to the delivery address indicated by the Customer, within the period specified in the information for delivery and payment of goods.

3. Right of return: The customer has the right to return some or all of the received items within 14 working days of receiving the delivery, without paying compensation or penalty and without stating a reason.


Toysforhealth through is not liable for non-performance of its obligations under this contract in the event of circumstances that Toysforhealth through did not foresee and was not obliged to foresee - including, but not limited to, cases of force majeure, random events, problems in the global Internet and in the provision of services beyond the control of


In the presence of a factory defect of an item from the category of toys, Toysforhealth replaces it with a valid one, and if the same product is not available - with a similar one or returns to the customer the price paid for the product and delivery.

Except for the obligations described above, Toysforhealth cannot be held liable for direct, indirect, special, incidental or consequential damages, whether based on contract, damage resulting from the omission of an official or any other legal theory and whether presumed the possibility of such damage.

PERSONAL DATA AND PRIVACY POLICY At Toysforhealth we take care of the security of your personal data and we have taken the necessary measures. When we collect personal data of our customers, we follow the principle of minimizing the processed data, legality, transparency and security.

See all about our privacy policy in the Privacy section